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Thank You GPT

  • Thank You GPT
    • Thank You GPT
  • How to exclude tickets from triggering Thank You GPT app?

    We added an option to exclude certain tags from the Thank You GPT app! How to activate it? 1/ In your Zendesk account, create a new trigger to add the tag: "exclude_from_thankyou_app" for which...
  • Restricting the Thank You App from Agents in Zendesk

    Question: Can I restrict its use so that it DOESN'T display on the main dashboard for agents (but still works for them)? Answer: Yes- Yes- you can restrict the app to show only for users with th...
  • Allowing connections from the Thank You GPT App

    To ensure the Thank You App works properly, and if you need to white-list IPs that can connect to servers which are behind a firewall or which allow connections only from specific IP addresses, whi...
  • How to Install Thank You GPT app with Crisp

    How to install: 1/ Install the app from the Front marketplace.2/ To be continued3/ To be continued Important notes: 1/ After your free trial, you can upgrade to a paid version here: ty-gpt.co...
  • How to Install Thank You GPT app for Front

    How to install: 1/ Install the app from the Front marketplace.2/ To be continued3/ To be continued Important notes: 1/ After your free trial, you can upgrade to a paid version here: ty-gpt.co...
  • How to Install Thank You GPT app for Gorgias

    How to install: 1/ Install the app from the Gorgias marketplace.2/ Approve the permissions.3/ The app should be working now. Important notes: 1/ After your free trial, you can upgrade to a p...
  • How To Install and Use the Thank You GPT App for Zendesk

    How do I install and activate the Thank You GPT app? In the Zendesk Marketplace, click the Install button on the top right. After installation, you'll see the Thank You app icon on the Navigati...
  • How to change the app updater?

    The updater is the person who is assigned as the auto-closer of the ticket A user can change the name of the updater by refreshing the Zendesk authentication from the wanted updater account. For e...
  • Activate Messaging Tickets Monitoring

    Thank You GPT uses the Sunshine Conversations API to monitor your active messaging tickets. Things to consider: You must have a Zendesk Suite Pro or higher account to use this feature. You need...
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